Monday, June 15, 2015

Ticksy Slack Notifications (Help and Support Tools)

Last update: 12.05.2015 (Changelog)



Extend the customer support service Ticksy with Slack notifications and optimize your response times!





online documentation & help desk for customers on coder.flowdee.de



– Please don’t forget to rate this script if you enjoy it!  :)



Features



  • Bridge between Ticksy and Slack

  • Receive Slack notifications for new tickets and replies of your customers

  • Decide: Notifications for all tickets or only such assigned to you

  • Lightweight and handy PHP script

  • Place the script on your WebHosting and point a cronjob on the watcher file

  • Free cronjob services: ENDE

  • Easy configuration. No expert knowledge needed!


Planned and upcoming features



  • More notifications as soon as supported by the official API


Resources



  • Download Ticksy Slack Notifications now!

  • Well prepared and detailed documentation

  • Regular updates and improvements: Go though the changelog


Quick Start


Place the script on your WebHosting, update your api credentials and point a cronjob on the watcher file!

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